Our responsibility is to carry out all the excursions and services; Therefore, we are not responsible for delays or other problems in the services of air transport, if they arrived to present such cases. However, we provide advice, information and contacts, for the coordination and use of different air services, leading to admission to the Laguna de Canaima.
If for any reason, the passenger renounce our tours or excursions in unjustified way; Explorepartners, C.A. shall not be responsible for any refund or return of money.
We are not responsible for losses or loss of valuables (money, cameras, personal documents, etc.). Value objects are under the care and sole responsibility of the visitor.
Children, seven (7) years of age, on the trip are not supported to Angel Falls (with night 1).
If tourists insist on bringing the infant, you must sign a statement, in the presence of representatives of the National Guard and the INPARQUES; where is reflected, the exoneration of liability Explorepartners, C.A., and guides for the excursion, by any incident, accident or accident, that could reach you to occur, their represented. The tourist representative assume full responsibility, in the care of the infant, during the development of the excursion to Angel Falls (with night 1) and their stay in the rustic camp.
Las personas que atienden en el Campamento son cálidas y amables, al ser nativos de la zona tienen una relación de respeto por su entorno. Las noches con su alfombra de luciérnagas y su techo de estrellas no tienen comparación con nada en el mundo.